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Online · English · Free
When: Dec 16, 2020 01:00 PM EST
Register now! newcomernavigation.ca/newcomer-healthcare
Cross-sectoral collaboration among the health and settlement sector is critical to ensure newcomers settling into Canada have an equitable health care experience and achieve optimal health outcomes. This panel will feature perspectives from front-line staff, a physician and nurse practitioners across Canada in the health sector who have developed multidisciplinary models to deliver care to newcomers with complex needs.
You will learn:
- Sociocultural barriers newcomers experience when interacting with Canada’s health and social service systems
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Unique models of care that work to overcome the cultural and linguistic barriers newcomers experience when interacting with Canada’s health and social service systems
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Novel tools and resources that support connection, learning and collaboration among professionals in the health and settlement sectors
Attendees will have the opportunity to participate in a moderated Q&A period.
Audience: Healthcare and settlement practitioners
Moderator
Sahar Zohni
National Newcomer Navigation Network (N4), Ottawa , ON
Sahar is the Project Manager for the N4. She has a Master and Doctor Degree in Pediatrics from Alexandria University in Egypt, and a Master of Health Administration from the Telfer School of Management at the University of Ottawa. Dr Zohni brings to the role over 25 years work as a clinician, lecturer, researcher and passion for quality improvement.
She has worked internationally including Egypt, England and now Canada. Among her clinical roles have been Lecturer of Pediatrics at El-Shatby Pediatric University Hospital, Egypt and as an Associate Pediatric Specialist, Nottingham City Hospital, England.
She also managed two highly intense units; Pediatric Intensive care and Renal Unit. She has led many quality improvement projects along her years of practice which she brought to CHEO in roles in quality improvement and patient experience, including building the hospital's participation in the Solutions for Patient Safety (SPS) Program and a learning federal grant to develop a Newcomer Navigator Toolkit.
Sahar's career path makes her the ideal leader for the N4 team to create a national network aimed to improve the experience of newcomers in navigating Canada's complex health and social services.
Panelists
Dr. Annalee Coakley
Medical Director, MOSAIC Refugee Clinic, Calgary, AB
Dr. Annalee Coakley has dedicated her medical career to caring for marginalized and vulnerable patients, including refugees who often arrive in Canada dealing with myriad health issues after enduring unimaginable trauma. As the medical director of the Mosaic Refugee Health Clinic in Calgary, she not only provides compassionate care to new Canadians, but also advocates for her patients locally, nationally and internationally. Dr. Coakley is a passionate advocate for programs that are crucial to her patients’ health and wellbeing. In 2016, Dr. Coakley marshalled the community to welcome and care for the influx of Syrian refugees coming to Calgary, establishing satellite clinics and caring for those who arrive battling illness, injury or trauma. Most recently, over the course of 2017 and 2018, Dr. Coakley has helped welcome the Yazidi refugees to Calgary, providing health care to this highly traumatized population.
Adele Ois
Outreach Worker, CHEO, Ottawa, ON
Adele Ois is a graduate from the Social Service Worker program at Algonquin College. Currently, Adele is an Outreach Worker at CHEO where she assists families in connecting with diagnostic services and therapies specific to their needs. Adele is also part of the Coordinated Service Planning Team where she further assists families in need of additional support. Adele takes pride in providing the best care for CHEO patients and families, many of whom are newcomers to Canada, through her work with physicians, social workers and health care providers within CHEO and the community. Adele is currently attending the Saint Paul University Certificate in Ethics and Contemporary Social Issues: Immigration and Integration program, where she collaborates with healthcare professionals across Canada and to further her understanding and ability to provide support to newcomer families. In her spare time, Adele enjoys travelling with her family and connecting with friends.
Chantal Arsenault
Nurse Practitioner, Horizon Health Network, Moncton, NB
Chantal Arsenault is a Primary Health Care Nurse Practitioner in Moncton, New-Brunswick. She graduated with a bachelor’s in nursing science from l’Université de Moncton in 2007 and obtained her master’s in nursing in the nurse practitioner field in 2012. In 2015, she was mandated to develop a temporary clinic to offer health screening for the large number of Syrian refugees arriving in their community. Five years later, the clinic has become a permanent resource for refugees in her area and continues to grow and advocate for the needs of newcomers in New-Brunswick.
Register now! newcomernavigation.ca/newcomer-healthcare
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