CoP - Community of Practice - N4 - National Newcomer Navigation Network

The N4 CoP Model

Our model builds upon the Ottawa Hospital's successful framework to bring subject matter experts to time-limited tables to produce evidence-based, outcome-driven, and impact-focused products. N4's CoP addresses the root causes of pan-Canadian inequities for newcomers in accessing and experiencing health and social services. N4's team provides the infrastructure to the CoP work, including research, project management, administrative, communication and knowledge mobilization. The Practice (CoP) structure includes time-limited working groups which optimizes the time of subject matter experts and those with lived experience, bring their side of desk projects to a pan-Canadian level and intersectoral audience.

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N4 CoP Products

The Community of Practice (CoP) structure includes time-limited working groups that produce evidence-based, outcome-driven, and impact-focused deliverables to address the root causes of inequities for newcomers in accessing health, social, and settlement services.

Have you observed root causes of inequities for newcomer health and well-being or products that will make a difference to their access or experience of services? If so, then please share your ideas and any related resources with us.

Afghan Resettlement Toolkit

Read Toolkit

Ukraine Evacuee Toolkit

Read Toolkit

Provincial Interpretation Standard

Read Report

School Enrolment Template Letter

Download Letter

Pan-Canadian Report on the Licensure of IEHPs

Read Report

Employer Toolkit for IEHPs

Read Toolkit

ITP Recommendations Report

Read Report

IEN Recommendations Report

Read Report

CoP Steering Committee

Chairs

We are grateful to our CoP Steering Committee members who bring their diverse perspectives and expertise to ensure our CoP working groups have the supports they need to be successful in their work.

The CoP Steering Committee meets quarterly to review the progress of the working groups and provide advice on their structure, methodology, and knowledge translation strategy so that their energy and work may inform and influence policies and practices.

CoP Steering Committee Members

Name	Job Title	Organization	Location
Zubin Austin	Professor of Health Services Research	University of Toronto Leslie Dan Faculty of Pharmacy	Toronto, ON
Allana Carlyle	Manager, Language Access	Shared Health
Ian Culbert	Executive Director	Canadian Public Health Association	Ottawa, ON
Julie Dodswell	Lawyer	Community Legal Services of Ottawa	Ottawa, ON
Shelly D'Mello	Executive Director	Mennonite New Life Centre of Toronto	Toronto, ON
Aleks Dughman-Manzur	Programming Director and Co-lead	Rainbow Refugee	Vancouver, BC
Wenche Gausdal	Director of Programs, Settlement, Community Integration & Support Services	ISANS	Halifax, NS
Alexandra MacKenzie	Manager of Health Recruitment and Retention	Government of Prince Edward Island	PEI
Nazanin Moghadami	In-Canada Support Manager	Rainbow Refugee Society	Vancouver, BC
Rama Musharbash-Kovacsi	Community Ambassador	Windsor-Essex Catholic District School Board (WECDSB)	Windsor, ON
Jill Ritchie	Program Lead	Healthcare Excellence Canada
Jill Sangha	Director, Inclusion & Social Accountability	London Health Science Centre	London, ON
Rachel Talavlikar, MD, CCFP	Medical Director (East Calgary Family Care Clinic), Clinical Assistant Professor (University of Calgary)	Mosaic Refugee Health Clinic	Calgary, MB
Lori Wilkinson, PhD	Professor	Department of Sociology and Criminology, University of Manitoba	MB

Doug Olthof

PhD
Co-Lead
National LIP Secretariat

Tim Holland

MD CCFP(EM), Medical Director
Newcomer Health Clinic
Nova Scotia

CoP Working Groups

The Community of Practice (CoP) structure includes time-limited working groups with the goal of producing evidence-based, outcome-driven, and impact-focused deliverables to address the root causes of inequities for newcomers in accessing health, social, and settlement services.

Afghan Resettlement Toolkit Working Group

This working group met monthly from November 2021 to March 2022, with the goal of curating a resource toolkit to support professionals working with Afghan newcomers to Canada as they navigate health and social services.

View Afghan Resettlement Toolkit

Members

Name	Job Title	Organization	Location
Rachel Talavlikar [co-lead]	Physician	Mosaic Refugee Health Clinic	Calgary, AB
Ahmad Majid [co-lead]	Executive Director	SAISIA	SK
Annalee Coakley [co-lead]	Physician	Mosaic Refugee Health Clinic	Calgary, AB
Jean McRae	Chief Executive Officer	Inter-Cultural Association of Greater Victoria (ICA)	Victoria, BC
Meb Rashid	MD, Medical Director	Crossroads Clinic	Toronto, ON
Doug Olthof	Ph.D, Co-Lead	National LIP Secretariat	Jasper, AB
Grace Egan	Director, Language Services and Digital Strategies	Access Alliance	Toronto, ON
Laura Callaghan	Pediatric Nurse Practitioner- Mental Health & Addictions	IWK Health Centre	Halifax, NS
Gabriel Fabreau	Assistant Professor, General Internal Medicine; O'Brien Institute for Public Health; University of Calgary / Co-Director, Refugee Health YYC	Mosaic Refugee Health Clinic	Calgary, AB
Dr. Seterah Ghahari	Associate Professor	Queens University	Kingston, ON
Esther Ajiboye	Manager, Content Specialist	Refugee 613	Ottawa, ON
Debbie Rachis	Lawyer	HIV and AID Legal Clinic Ontario	Toronto, ON
Gillian Aitken, Jack Jedwab, Miriam Taylor	Projects Coordinator & Assistant to the President	Association for Canadian Studies and Metropolis Institute	Montreal, Vancouver, Ottawa, Toronto
Yusra Qadir	Director - Innovations, Advocacy and Multicultural HIPPY	Mothers Matter Centre	Vancouver, BC
Caroline Guimond	Special Advisor	ACES-Metropolis Institute	Ottawa, ON
Samantha Burdett	CLIP Coordinator - Calgary Local Immigration Partnership	City of Calgary	Calgary, AB
Lori Wilkenson	PhD, Professor, Department of Sociology and Criminology	University of Manitoba	Winnipeg, MB
Ateka Yaghoubi	Nurse Practitioner Student and Lived Experience	Halifax Infirmary Hospital	Halifax, NS

Access to Interpretation Position Paper Working Group

This working group met monthly from November 2021 to March 2022 and drafted a position paper on interpretation, in order to call for an interpretation approach which can be implemented nationally to ensure equitable access and experiences with health and social services.

View Position Paper

Members

Name	Job Title	Organization	Location
Tim Holland [co-lead]	Physician	Newcomer Health Clinic, Nova Scotia	Halifax, NS
Allana Carlyle [co-lead]	Manager, Language Access & Equity	Winnipeg Regional Health Authority	Winnipeg, MB
Teresa Burke	Director of Language Support	MANSO - Manitoba Association of Newcomer Serving Organizations	Manitoba
Rama Musharbash-Kovacsi	Community Ambassador	Windsor Essex Catholic District School Board / Student of the N4 and Saint-Paul University Online Program	Windsor, ON
Carolyn Beukeboom	Nurse Practitioner	Centre for Family Medicine - Refugee Health Clinic	Kitchener, ON
Christina Ugge	Bilingual Program Coordinator	Client Support Services National Coordination, YMCA GTA	Toronto, ON
Emily Mooney	Project Lead, Community Knowledge Program	Wellesley Institute	Toronto, ON
Meghan Beatty	Manager, Community Connections	Quinte Immigration Services	Belleville, ON
Jill Ritchie	Project Coordinator Health Policy	Healthcare Excellence Canada	Canada
Gracie Li	Coordinator, Language Access	Winnipeg Regional Health Authority	Winnipeg, MB
Fatemeh Yousef Zadeh	Health & Wellness Team Lead	Calgary Catholic Immigration Society	Calgary, AB
Leo Edwards, PhD, RSW	Manager, CAMH Interpretation Services	CAMH - The Centre for Addictions and Mental Health	Canada
Vanessa Reddit	MD, Family Physician / Clinical Lecturer, University of Toronto	Crossroads Clinic, Women's College Hospital / University of Toronto	Toronto, ON
Maria D’Souza	Project Assistant	London Middlesex Local Immigration Partnership Project	London, ON
Nesma El Shazly	Policy Analyst and Research Associate	University of Calgary	Calgary, AB
Morgane Dunot	Bilingual Program Coordinator	Local Immigration Partnership, County of Simcoe LIP	Simcoe, ON
Nancy Clark	Assistant Professor, Faculty of Human and Social Development / School of Nursing	University of Victoria	Victoria, BC
Jill Sangha	Health Equity and Inclusion Specialist	London Health Sciences Centre	London, ON

Leveraging Internationally Trained Physicians to Close Healthcare Labour Market Gaps Working Group

This working group met monthly from August 2022 to March 2023 and drafted a recommendation report, designed to serve as a roadmap to successfully integrate and retain ITPs into the Canadian health care workforce. The recommendations advance integration and retention without sacrificing Canadian standards for physician credentialling and licensing, which support patient safety and quality of care. This working group continues to meet quarterly to support the implementation of the recommendations in the ITP recommendation report.

View ITP Recommendation report

Members

Name	Job Title	Organization
Deidre Lake (Co-Chair)	Executive Director	Alberta International Medical Graduates Association
David Kay	Principal Consultant	Alberta International Medical Graduates Association
Anna Karwowska	Vice President, Education	Association of Faculties of Medicine of Canada
Tamara Mosher-Kuczer	Immigration Lawyer	Lighthouse Immigration Law
Geoff Barnum	Manager	CAPER
John Gallinger	Chief Executive Officer	Canadian Resident Matching Service (CaRMS)
Ingeborg Schabort	Associate Professor, McMaster	College of Family Physicians of Canada
Dr. Fiona Bergin	Clinical Director	Dalhousie University - Practice Ready Assessment Program
Corinne de Bruin	Member, Registration Working Group, FMRAC	Federation of Medical Regulation Authorities of Canada
Irina Edilova	Advisor, Internationally Educated Health Professionals (IEHP)	Health Force Ontario Health
Kristi Small	Senior Consultant, Health Care Assistant, HMBC	Health Match BC
Ranika Singh	Career Counsellor/Consultant	IMG Career Counselling
Makini McGuire-Brown	Board Member	Internationally Trained Physicians of Ontario
Joanna Walters	Director of Operations and Co-Founder	Internationally Trained Physicians of Ontario
Mohja Alia	Manager, Employment and Bridging	ISANS
Ilona Bartman	Program Manager, Research	Medical Council of Canada
Sandra Roberts	Program Manager	Medical Council of Canada
Angelika Neuenhofen	Policy and Program Advisor	Office of the Fairness Commissioner
Andre St.Pierre	Associate Director, Assessment Operations	Royal College of Physicians and Surgeons
Chantal Benoit	Manager	Royal College of Physicians and Surgeons
Adrian Frisina	Manager, IMG Programs	Touchstone Institute
Tanvir Turin Chowdhury	Associate Professor, Cumming School of Medicine	University of Calgary
Shafi Bhuiyan	Assistant Professor, Divison of Clinical Public Health, Dalla Lana School of Public Health	University of Toronto
Joan Atlin (Co-Chair)	Director, Policy and Research	World Education Services
Caroline Ewen	Manager, Policy and Research	World Education Services
Zubin Austin	Professor, University of Toronto	www.hireiehps.com / University of Toronto

Leveraging Internationally Educated Nurses to Close Healthcare Labour Market Gaps Working Group

This working group met monthly from November 2022 to March 2023 and drafted recommendations designed to serve as roadmap to integrate and retain internationally educated nurses (IENs), without sacrificing Canadian standards for nurse credentialling and licensing, which support patient safety and quality of care. This working group continues to meet quarterly to support the implementation of the recommendations in the IEN recommendation report.

View IEN Recommendation report

Members

Name	Job Title	Organization
Daniel Plourde	Program Coordinator	Access Hub for IENs (University of Manitoba)
Joyce Kristjansson (Co-Chair)	Executive Director	Association of Regulated Nurses of Manitoba
Jodi Hall	Chief Executive Officer	Canadian Association of Long Term Care
Devin Crockett	Director, Communications	Canadian Association of Schools of Nursing
Ruth Lee	Executive Director	CARE Centre for Internally Educated Nurses
Doaa Mahmoud	IEN Settlement Consultant	Government of New Brunswick
Shameem Mohammed	Advisor, IEHP Access Hub	Health Force Ontario Health
Marie Brook	Manager, Navigation Services	Health Match BC
Mohja Alia	Manager, Employment and Bridging	Immigrant Services Association of Nova Scotia
Joy Abasta	Senior Manager, Community Health and Specialized Programs	MOSAIC BC
Gayle Waxman	Chief Executive Officer	National Nursing Assessment Centre
Angelika Neuenhofen	Policy and Program Advisor	Office of the Fairness Commissioner
Karima Velji	Assistant Deputy Minister, Chief of Nursing and Professional Practice	Ontario Ministry of Health
Tim Blakley	Manager, Health Workforce Strategic Policy	Ontario Ministry of Health
Sten Ardal	Chief Executive Officer	Touchstone Institute
Tanvir Turin Chowdhury	Associate Professor	University of Calgary, Cumming School of Medicine
Janet Kemei	Postdoctoral Fellow, Faculty of Nursing	University of Alberta
Adedoyin Olanlesi Aliu	Research Coordinator, Faculty of Nursing	University of Alberta
Edward Cruz (Co-Chair)	Assistant Professor, Faculty of Nursing	University of Windsor
Karl Flecker	Associate Director, Policy and Advocacy	World Education Services