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HomeEducationWebinarsAccredited/Approved Webinars

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N4 is approved by the Royal College of Physicians and Surgeons of Canada, the Canadian College of Health Leaders (CCHL), and the Canadian Psychological Association (CPA) to offer continuing education for their members. N4 maintains responsibility for the program.

Royal College
CCHL
CPA

Royal College, CCHL, and CPA members receive credits for attending a live webinar or watching a recorded one.

Royal College Accredited Webinars

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental Distress

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental DistressThis webinar delves into this research project that explores how Government-Assisted refugees experience mental distress and how RAP staff support them. Through interviews and literature reviews, the research team has developed an online, self-directed training guide to teach RAP staff how to use the Refugee Health Screener-15 and about mental distress.

Learning Objectives:

  1. Explain the three phases of the Resettlement Assistance Program research project.
  2. Increase awareness and enhance understanding of the need for using the Refugee Health Screener – 15 for identifying mental distress.
  3. Build capacity across the sector through introducing the training guide.

Speakers: Paulysha De Gannes, Assistant Manager, CAMH · Mercedes Sobers, Research Coordinator, CAMH · Jack Williams, Research Analyst, CAMH

Watch Now!

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and Newcomers

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and Newcomers

Through experiences shared by Career Transitions for International Health Professionals, World Skills Employment Centre, and Hire Immigrants Ottawa, this webinar will present the accounts and lessons learned from both perspectives in the hiring IEHPs. 

Learning Objectives:

  1. Understanding the barriers that organizations face in the integration of newcomers to a Canadian work environment and how employers can overcome these challenges and foster a sense of belonging in the workplace.

  2. Greater knowledge on the perspective of IEHP clients seeking employment in the Ontario healthcare sector. This includes the assistance provided to IEHPs when improving their skills and preparing for the physician/nurse licensure process in their future.

  3. The experiences of IEHP clients that work to become a fully licensed Physician or Nurse in Canada and the hurdles faced and lessons learned to achieve this outcome. This will include a brief introduction to the World Skills Employment Centre’s Credential Recognition Program.

Speakers: Henry Akanko, Director, Hire Immigrants Ottawa · Barb Hogan, Manager, Roadmap to Employment Program and Credential Recognition Program, World Skills Employment Centre · Zahra Azizi, Sector Specific Employment Specialist, World Skills Employment Centre · Anna Larsson Berke, Program Manager, CEC, SOPA, Career Transitions, JSW, Catholic Centre for Immigrants

Watch Now!

Empowering Refugee Claimant Youth to Navigate Healthcare

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Empowering Refugee Claimant Youth to Navigate HealthcareIn this webinar, participants will learn about the experiences of refugee claimant youth and their families with navigating healthcare in Canada and hear about how participatory research methods and co-design can be used to collaboratively develop tools that are designed by youth, for youth, to improve access to care.

Join us for an engaging webinar and don't miss this opportunity to learn about the experiences of refugee claimant youth and how to improve their navigation of the Canadian healthcare system. 

Speaker: Dr. Shazeen Suleman, Clinical Associate Professor, Pediatrics, Stanford University

Watch Now!

Trauma-Informed Mental Health Models from a Culturally-Specific Lens

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Trauma Informed Mental Health Models

This webinar explores trauma-informed mental health models through the lens of cultural specificity. Participants will gain insights into the importance of culturally appropriate mental health services and how they can contribute to reducing stigma. Additionally, we’ll discuss community service supports and share information about individuals entering Canada with reported mental health issues, including those seeking and not seeking help.

Learning objectives:

  1. Understand the importance of culturally appropriate mental health services
  2. Increase awareness of service supports in the community
  3. Insights into Mental Health among Newcomers to Canada

Speakers: Abrar Mechmechia, Founder & CEO, Mental Health Counselor, ABRAR Trauma and Mental Health Services · Adanech Sahilie, Executive Director, Immigrant Outreach Society (IOS)

Watch Now!

Seeking Cultural Safety: Ethical Considerations for Newcomer Health 

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Seeking Cultural Safety: Ethical Considerations for Newcomer Health

Evidence demonstrates that newcomers, among other potentially identifiable persons, may experience negative encounters in the Canadian health care system. This contributes to heath outcomes such that health status may actually worsen after taking up residence in Canada. Structural factors including ethnocentricity, racism and poor understanding of cultures and cultural safety contribute and can give rise to ethical concerns. This interactive learning experience utilizes a case-based approach to demonstrate the potential breadth of concerns that may arise. An ethic rubric will be applied to cases to promote the recognition of these ethical considerations, and, to inform their culturally and ethically appropriate management.
Learning Objectives:

  1. Understand structural factors including ethnocentricity and racism which may impact ethical professional practice and newcomer experiences of the Canadian health care system
  2. Appreciate the range of these ethical issues utilizing a case based approach
  3. Apply an ethics rubric to direct best professional practice in the management of these concerns

Speaker: Michelle Mullen, Bioethicist, CHEO

Watch Now!

Improving Access to Mental Health Services for Newcomer Children and their Families: Insights from a Citizen Panel and Stakeholder Dialogue 

Royal College members receive 0.5 Continuing Education credits for watching this webinar

Improving Access to Mental Health Services for Newcomer Children and their Families: Insights from a Citizen Panel and Stakeholder Dialogue

The migration journey of children, youth and their families who are newcomers to Canada can be a complex and stressful experience. A growing body of research evidence has documented the mental health challenges facing this group, the need to improve access to care, and to reimagine how mental health services are organized to address their needs. This webinar will provide participants with a summary of the key insights that emerged from a citizen panel and stakeholder dialogue convened on this topic, where best evidence was considered alongside views and experiences to help identify next steps to address this challenge.

Learning objectives:

  • To understand the process used by the McMaster Health Forum to convene citizens, government policymakers, organizational and system leaders, professional leaders and researchers to deliberate about the issue of improving access to mental health services for children and youth who are newcomers to Canada
  • To learn from those involved in the process about the key insights that emerged in terms of the problem(s) driving the issue, potential policy solutions for addressing them, implementation considerations and viable next steps for different constituencies
  • To learn about how this work fits into the broader context of efforts to support children, youth and their families who are newcomers to Canada

Speakers: Dr. Kaealan Moat, Managing Director and Senior Scientific Lead, Evidence Products and Processes, McMaster Health Forum · Dr. Ahmednur Ali, Scientific Lead, Equity-Driven Evidence Support, Editor of Health Systems Evidence, McMaster Health Forum · Dr. Amanda Sim, Assistant Professor, McMaster Research Forum

Watch Now!

Achieving Equitable Vaccinations for Newcomer Families 

Royal College members receive 0.5 Continuing Education credits for watching this webinar. 

Achieving Equitable Vaccinations for Newcomer Families

As seen with the COVID-19 global pandemic, vaccine access can be difficult among the most vulnerable populations in Canada. This includes the experiences of newcomers, both immigrants and refugees. Many barriers and accessibility challenges can potentially exist for newcomer families. Recognition and appropriate steps to vaccine access strategy development must be explored to ensure equitable measures are available to reduce the gap to vaccine access. Join us as we discuss methods to reducing barriers to accessing healthcare services among newcomer children and families in Canada.
Learning objectives:

  • Explore the accessibility barriers that exist for vaccinations services among newcomer families
  • Gain knowledge and insight on strategy development to reduce barriers to vaccine services for newcomers.
  • Assess the work that can be done by healthcare professionals in one’s own practice when working with newcomer families

Speaker: Dr. Cora Constantinescu, Clinical Associate Professor, Pediatric Infectious Disease, University of Calgary

Watch Now!

New Frontiers on RSV Infant Disease Prevention: What Organizations Need to Know to Ensure Equitable Access for Newcomer Children

Royal College members receive 0.5 Continuing Education credits for watching this webinar. 

New Frontiers on RSV Infant Disease Prevention: What Organizations Need to Know to Ensure Equitable Access for Newcomer Children

Respiratory Syncytial Virus (RSV) is the leading cause of lower respiratory tract infection in young children. In 2024, two new options for infant RSV prevention were introduced. Join us for this informative webinar as Dr. Castillo will describe the burden of infant RSV in Canada, including a current look at the 2024/2025 RSV season and compare the two newly available options for the prevention of infant RSV morbidity and mortality. Dr. Castillo will also discuss strategies for vaccine communication during pregnancy.
Learning Objectives:

  • Describe the burden of infant RSV disease in Canada
  • Compare the two newly “available” options for the prevention of Infant RSV morbidity and mortality: emphasis on safety and efficacy/effectiveness
  • 3Discuss useful strategies for vaccine communication during pregnancy 

Speaker: Dr. Eliana Castillo, Founder and Clinical Lead, Vaccines in Pregnancy Canada and Clinical Associate Professor, University of Calgary

Watch Now!

The Changing Landscape of Immigration and Refugee Policies in Canada 

Royal College members receive 0.5 Continuing Education credits for watching this webinar. 

The Changing Landscape of Immigration and Refugee Policies in Canada

Immigration and refugee policies in Canada have a significant impact on individuals with precarious or no status who need access to health care. These policies are constantly evolving, often as a reflection of political concerns about immigration and refugee issues.

This webinar seeks to inform health care providers and settlement workers about recent policy changes and their impact on access to health care, anticipated future polices, and the reasons behind these policies. It will draw on examples of past challenges in accessing health care for individuals with precarious status as a way to reflect on how to manage future issues. 

Speakers: Maureen Silcoff, Lawyer, Silcoff Shacter · Laïla Demirdache, Lawyer, Community Legal Services of Ottawa

Watch Now!

Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

Royal College members receive 0.5 Continuing Education credits for watching this webinar. 

Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

The settlement experiences of newcomers to Canada are shaped by broader social, systemic, and structural forces that can be better understood using an intersectional lens. However, intersectionality is often seen as too theoretical to operationalize within frontline settlement service delivery. Join us for a webinar with members from the “Beyond Technology, Beyond Healthcare” project, as they share lessons learned from a series of multi stakeholder dialogues that can transform approaches in ensuring responsive and equitable service delivery for newcomers to Canada. 

Speakers: Dr. Ibukun Abejirinde, Scientist, Institute for Better Health, Trillium Health Partners · Isabelle Choon-Kon-Yune, Research Assistant, Women’s College Hospital Institute for Health System Solutions and Virtual Care · Dr. Nancy Clark, Associate Professor, Qualitative Health Researcher, University of Victoria

Watch Now!

Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care 

Royal College 0.5 Continuing Education credits for watching this webinar. 

Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care

This webinar invites participants to explore the challenges newcomers in Canada face when accessing sexual and reproductive health (SRH) care, particularly those who are undocumented, uninsured, or have precarious status. Join this webinar to learn about the virtual frontline work being done at Action Canada, including advocacy, logistical and financial support, systems navigation, and emotional support to help clients access SRH services. 

Speaker: Sarah Anderson, Manager, Access Fund Program, Action Canada

Watch Now!

CCHL Accredited Webinars

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental Distress

CCHL members receive 0.5 MOC II credits for watching this webinar

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental DistressThis webinar delves into this research project that explores how Government-Assisted refugees experience mental distress and how RAP staff support them. Through interviews and literature reviews, the research team has developed an online, self-directed training guide to teach RAP staff how to use the Refugee Health Screener-15 and about mental distress.

Learning Objectives:

  1. Explain the three phases of the Resettlement Assistance Program research project.
  2. Increase awareness and enhance understanding of the need for using the Refugee Health Screener – 15 for identifying mental distress.
  3. Build capacity across the sector through introducing the training guide.

Speakers: Paulysha De Gannes, Assistant Manager, CAMH · Mercedes Sobers, Research Coordinator, CAMH · Jack Williams, Research Analyst, CAMH

Watch Now!

Building Resilience: Navigating the Long-Term Impact of Trauma

CCHL members receive 0.5 MOC II credits for watching this webinar

Building Resilience: Navigating the Long-Term Impact of TraumaThis talk addresses the long-term impact of trauma and defines resilience as the human capacity to grow through adversity. Strategies on cultivating resilience through stress management and self-care, the quality of connections, and support from others.

Learning Objectives:

  1. Understand the impact of trauma on your worldview and well-being
  2. Understand the factors that help build resilience through adversity
  3. Develop practices for stress management, self-care and compassion

Speaker: Dr. Bianca Briciu, Assistant Professor, School of Leadership, Ecology and Equity, Saint Paul University

Watch Now!

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and Newcomers

CCHL members receive 0.5 MOC II credits for watching this webinar

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and NewcomersThrough experiences shared by Career Transitions for International Health Professionals, World Skills Employment Centre, and Hire Immigrants Ottawa, this webinar will present the accounts and lessons learned from both perspectives in the hiring IEHPs. 

Learning Objectives:

  1. Understanding the barriers that organizations face in the integration of newcomers to a Canadian work environment and how employers can overcome these challenges and foster a sense of belonging in the workplace.

  2. Greater knowledge on the perspective of IEHP clients seeking employment in the Ontario healthcare sector. This includes the assistance provided to IEHPs when improving their skills and preparing for the physician/nurse licensure process in their future.

  3. The experiences of IEHP clients that work to become a fully licensed Physician or Nurse in Canada and the hurdles faced and lessons learned to achieve this outcome. This will include a brief introduction to the World Skills Employment Centre’s Credential Recognition Program.

Speakers: Henry Akanko, Director, Hire Immigrants Ottawa · Barb Hogan, Manager, Roadmap to Employment Program and Credential Recognition Program, World Skills Employment Centre · Zahra Azizi, Sector Specific Employment Specialist, World Skills Employment Centre · Anna Larsson Berke, Program Manager, CEC, SOPA, Career Transitions, JSW, Catholic Centre for Immigrants

Watch Now!

Youth Settlement in Action: How Sectors Can Build their Capacity to Support Newcomer Youth

CCHL members receive 0.5 MOC II credits for watching this webinar

Youth Settlement in Action: How Sectors Can Build their Capacity to Support Newcomer YouthIn 2021, the Centre For Newcomers presented a five-year project called WRAPCAP, to the Pathways to Prosperity audience. The initial design of the project was to build organizational capacity within sectors through implementation of the delivery model.

Learning Objectives:

  1. Increase your understanding of how wraparound benefits newcomer youth through a case file example
  2. Learn how to apply the principles of wraparound to organizations that support newcomer youth
  3. Discover how to build sector capacity through the development of learning tools

Speakers: Kate McDougall, Regional Youth Liaison, WRAPCAP project, Centre for Newcomers · Carolee Israel Turner, Local and Regional Partnership Coordinator, WRAPCAP project, Centre for Newcomers

Watch Now!

Addressing Challenges in Recruiting Internationally Educated Nurses (IENs) at Hôpital Monfort 

CCHL members receive 0.5 MOC II credits for watching this webinar

Addressing Challenges in Recruiting Internationally Educated Nurses (IENs) at Hôpital Monfort Join Taha Zangui, Senior Talent Acquisition Specialist and his colleagues from Hôpital Monfort, Ontario’s only Francophone hospital, as he sheds light on the key efforts in place to recruit and integrate IENs within their organization.

Learning Objectives:

  1. Gain Francophone Perspective: Understand the unique challenges and opportunities for IENs seeking employment in Ontario.
  2. Explore Recruitment Insights: Learn about Hôpital Monfort’s nursing recruitment process and strategies.
  3. Discover Ontario Initiatives: Explore efforts across hospitals in the province to recruit and retain IENs.

Speakers: Taha Zangui, Senior Talent Acquisition Specialist, Hôpital · Judith Makana, IA BSc, M.Sc.Inf., CSIC(C), MD, Nursing Professional Practice Advisor, Hôpital Monfort · Natalie Ladouceur, Director, Professional Practice, Hôpital Monfort · Marie Hélène Gaelle Nemy, Talent Acquisition Specialist, Hôpital Monfort

Watch Now!

"All My Relations" Teachings: Relationships and Connections between Indigenous Peoples and Newcomers 

CCHL members receive 0.5 MOC II credits for watching this webinar

"All My Relations" Teachings: Relationships and Connections between Indigenous Peoples and Newcomers Join us for an enlightening webinar discussion where MCC Elders and staff will discuss how they have been working to bridge relationship and connection between Indigenous and Newcomer relatives. With the guidance of ancient Indigenous Medicine Wheel teachings, Seven Sacred Principles, Healing Medicines and the land based, All My Relations Teachings, MCC Indigenous Elders and staff have been able to develop holistic programming that has enhanced mutual understanding and appreciation of the strengths, struggles, commonalities and differences between Indigenous and Newcomer families and individuals.

Learning Objectives:

  1. To explore Indigenous ways of being, doing and knowing as a holistic framework for program development and facilitation
  2. To learn about the Indigenous spiritual and operational concepts of All My Relations and land-based teachings.
  3. The importance of creating greater awareness and collaboration between Indigenous and immigrant communities to prevent stereotyping and address misinformation
  4. Understand current issues for First Nations and immigrant communities diverse impacts on emotional and mental wellbeing and promote mutual acceptance

Speakers: Debra DiUbaldo, Elder in Residence, Mount Carmel Clinic · Catherine Biaya, Community Health Facilitator, Mount Carmel Clinic · Winifred Vugampore, Clinical Social Worker/Counsellor, Mount Carmel Clinic

Watch Now!

Unlocking Nurse Retention Success: Strategies for Internationally Educated Nurses

CCHL members receive 0.5 MOC II credits for watching this webinar

Unlocking Nurse Retention Success: Strategies for Internationally Educated Nurses

Did you know that nurse turnover costs healthcare organizations millions annually? During this health human resource crisis, it's just as crucial to retain nurses in the workplace as to recruit them. Join our engaging session to explore the new national nurse retention toolkit. We’ll provide essential guidance tailored to the unique considerations faced by those who represent nearly two thirds of the increase in nurses; those who received their education outside of Canada. Bring your questions and real-world scenarios — we’ll address them live. Don’t miss this opportunity to transform nurse retention in your organization.

Learning Objectives:

  • Discover proven strategies to boost nurse retention rates.
  • Learn how to create a supportive environment for IENs.
  • Access practical tools from the national nurse retention toolkit.

Speakers: Dr. Leigh Chapman, Chief Nursing Officer, Health Canada · Christine Kouri, Director, N4

Watch Now!

Seeking Cultural Safety: Ethical Considerations for Newcomer Health 

CCHL members receive 0.5 MOC II credits for watching this webinar.

Seeking Cultural Safety: Ethical Considerations for Newcomer Health

Evidence demonstrates that newcomers, among other potentially identifiable persons, may experience negative encounters in the Canadian health care system. This contributes to heath outcomes such that health status may actually worsen after taking up residence in Canada. Structural factors including ethnocentricity, racism and poor understanding of cultures and cultural safety contribute and can give rise to ethical concerns. This interactive learning experience utilizes a case-based approach to demonstrate the potential breadth of concerns that may arise. An ethic rubric will be applied to cases to promote the recognition of these ethical considerations, and, to inform their culturally and ethically appropriate management.

Learning Objectives:

  1. Understand structural factors including ethnocentricity and racism which may impact ethical professional practice and newcomer experiences of the Canadian health care system
  2. Appreciate the range of these ethical issues utilizing a case based approach
  3. Apply an ethics rubric to direct best professional practice in the management of these concerns

As this is a workshop, please be prepared to be active and participating in this session. 

Speaker: Michelle Mullen, Bioethicist, CHEO

Watch Now!

Achieving Equitable Vaccinations for Newcomer Families 

CCHL members recieve 0.5 MOC II credits for watching this webinar.

Achieving Equitable Vaccinations for Newcomer Families

As seen with the COVID-19 global pandemic, vaccine access can be difficult among the most vulnerable populations in Canada. This includes the experiences of newcomers, both immigrants and refugees. Many barriers and accessibility challenges can potentially exist for newcomer families. Recognition and appropriate steps to vaccine access strategy development must be explored to ensure equitable measures are available to reduce the gap to vaccine access. Join us as we discuss methods to reducing barriers to accessing healthcare services among newcomer children and families in Canada.

Learning Objectives:

  • Explore the accessibility barriers that exist for vaccinations services among newcomer families
  • Gain knowledge and insight on strategy development to reduce barriers to vaccine services for newcomers.
  • Assess the work that can be done by healthcare professionals in one’s own practice when working with newcomer families

Speaker: Dr. Cora Constantinescu, Clinical Associate Professor, Pediatric Infectious Disease, University of Calgary

Watch Now!

New Frontiers on RSV Infant Disease Prevention: What Organizations Need to Know to Ensure Equitable Access for Newcomer Children

CCHL members recieve 0.5 MOC II credits for watching this webinar.

New Frontiers on RSV Infant Disease Prevention: What Organizations Need to Know to Ensure Equitable Access for Newcomer Children

Respiratory Syncytial Virus (RSV) is the leading cause of lower respiratory tract infection in young children. In 2024, two new options for infant RSV prevention were introduced. Join us for this informative webinar as Dr. Castillo will describe the burden of infant RSV in Canada, including a current look at the 2024/2025 RSV season and compare the two newly available options for the prevention of infant RSV morbidity and mortality. Dr. Castillo will also discuss strategies for vaccine communication during pregnancy.
Learning Objectives:

  • Describe the burden of infant RSV disease in Canada
  • Compare the two newly “available” options for the prevention of Infant RSV morbidity and mortality: emphasis on safety and efficacy/effectiveness
  • 3Discuss useful strategies for vaccine communication during pregnancy 

Speaker: Dr. Eliana Castillo, Founder and Clinical Lead, Vaccines in Pregnancy Canada and Clinical Associate Professor, University of Calgary

Watch Now!

The Changing Landscape of Immigration and Refugee Policies in Canada 

CCHL members receive 0.5 Category II credits for attending this webinar.

The Changing Landscape of Immigration and Refugee Policies in Canada

Immigration and refugee policies in Canada have a significant impact on individuals with precarious or no status who need access to health care. These policies are constantly evolving, often as a reflection of political concerns about immigration and refugee issues.

This webinar seeks to inform health care providers and settlement workers about recent policy changes and their impact on access to health care, anticipated future polices, and the reasons behind these policies. It will draw on examples of past challenges in accessing health care for individuals with precarious status as a way to reflect on how to manage future issues. 

Speakers: Maureen Silcoff, Lawyer, Silcoff Shacter · Laïla Demirdache, Lawyer, Community Legal Services of Ottawa

Watch Now!

Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

CCHL members receive 0.5 Category II credits for attending this webinar.

Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

The settlement experiences of newcomers to Canada are shaped by broader social, systemic, and structural forces that can be better understood using an intersectional lens. However, intersectionality is often seen as too theoretical to operationalize within frontline settlement service delivery. Join us for a webinar with members from the “Beyond Technology, Beyond Healthcare” project, as they share lessons learned from a series of multi stakeholder dialogues that can transform approaches in ensuring responsive and equitable service delivery for newcomers to Canada. 

Speakers: Dr. Ibukun Abejirinde, Scientist, Institute for Better Health, Trillium Health Partners · Isabelle Choon-Kon-Yune, Research Assistant, Women’s College Hospital Institute for Health System Solutions and Virtual Care · Dr. Nancy Clark, Associate Professor, Qualitative Health Researcher, University of Victoria

Watch Now!

Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care 

CCHL members receive 0.5 Category II credits for attending this webinar. 

Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care

This webinar invites participants to explore the challenges newcomers in Canada face when accessing sexual and reproductive health (SRH) care, particularly those who are undocumented, uninsured, or have precarious status. Join this webinar to learn about the virtual frontline work being done at Action Canada, including advocacy, logistical and financial support, systems navigation, and emotional support to help clients access SRH services. 

Speaker: Sarah Anderson, Manager, Access Fund Program, Action Canada

Watch Now!

CPA Approved Webinars

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental Distress

CPA members receive 1 Continuing Education credit for watching this webinar

Mental Distress and Resettlement: Improving RAPs Model of Service for Clients in Mental DistressThis webinar delves into this research project that explores how Government-Assisted refugees experience mental distress and how RAP staff support them. Through interviews and literature reviews, the research team has developed an online, self-directed training guide to teach RAP staff how to use the Refugee Health Screener-15 and about mental distress.

Learning Objectives:

  1. Explain the three phases of the Resettlement Assistance Program research project.
  2. Increase awareness and enhance understanding of the need for using the Refugee Health Screener – 15 for identifying mental distress.
  3. Build capacity across the sector through introducing the training guide.

Speakers: Paulysha De Gannes, Assistant Manager, CAMH · Mercedes Sobers, Research Coordinator, CAMH · Jack Williams, Research Analyst, CAMH

Watch Now!

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and Newcomers

CPA members receive 1 Continuing Education credit for watching this webinar

Internationally Educated Health Care Professionals Integration to a Canadian Work Environment: Perspectives from Organizations and NewcomersThrough experiences shared by Career Transitions for International Health Professionals, World Skills Employment Centre, and Hire Immigrants Ottawa, this webinar will present the accounts and lessons learned from both perspectives in the hiring IEHPs. 

Learning Objectives:

  1. Understanding the barriers that organizations face in the integration of newcomers to a Canadian work environment and how employers can overcome these challenges and foster a sense of belonging in the workplace.

  2. Greater knowledge on the perspective of IEHP clients seeking employment in the Ontario healthcare sector. This includes the assistance provided to IEHPs when improving their skills and preparing for the physician/nurse licensure process in their future.

  3. The experiences of IEHP clients that work to become a fully licensed Physician or Nurse in Canada and the hurdles faced and lessons learned to achieve this outcome. This will include a brief introduction to the World Skills Employment Centre’s Credential Recognition Program.

Speakers: Henry Akanko, Director, Hire Immigrants Ottawa · Barb Hogan, Manager, Roadmap to Employment Program and Credential Recognition Program, World Skills Employment Centre · Zahra Azizi, Sector Specific Employment Specialist, World Skills Employment Centre · Anna Larsson Berke, Program Manager, CEC, SOPA, Career Transitions, JSW, Catholic Centre for Immigrants

Watch Now!

Youth Settlement in Action: How Sectors Can Build their Capacity to Support Newcomer Youth

CPA members receive 1 Continuing Education credit for watching this webinar

Youth Settlement in Action: How Sectors Can Build their Capacity to Support Newcomer YouthIn 2021, the Centre For Newcomers presented a five-year project called WRAPCAP, to the Pathways to Prosperity audience. The initial design of the project was to build organizational capacity within sectors through implementation of the delivery model.

Learning Objectives:

  1. Increase your understanding of how wraparound benefits newcomer youth through a case file example
  2. Learn how to apply the principles of wraparound to organizations that support newcomer youth
  3. Discover how to build sector capacity through the development of learning tools

Speakers: Kate McDougall, Regional Youth Liaison, WRAPCAP project, Centre for Newcomers · Carolee Israel Turner, Local and Regional Partnership Coordinator, WRAPCAP project, Centre for Newcomers

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Empowering Refugee Claimant Youth to Navigate Healthcare

CPA members receive 1 Continuing Education credit for watching this webinar

Empowering Refugee Claimant Youth to Navigate Healthcare in Canada. In this webinar, participants will learn about the experiences of refugee claimant youth and their families with navigating healthcare in Canada and hear about how participatory research methods and co-design can be used to collaboratively develop tools that are designed by youth, for youth, to improve access to care.

Join us for an engaging webinar and don't miss this opportunity to learn about the experiences of refugee claimant youth and how to improve their navigation of the Canadian healthcare system. 

Speaker: Dr. Shazeen Suleman, Clinical Associate Professor, Pediatrics, Stanford University

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Trauma-Informed Mental Health Models from a Culturally-Specific Lens

CPA members receive 1 Continuing Education credit for watching this webinar

Trauma Informed Mental Health Models

This webinar explores trauma-informed mental health models through the lens of cultural specificity. Participants will gain insights into the importance of culturally appropriate mental health services and how they can contribute to reducing stigma. Additionally, we’ll discuss community service supports and share information about individuals entering Canada with reported mental health issues, including those seeking and not seeking help.
Learning objectives:

  1. Understand the importance of culturally appropriate mental health services
  2. Increase awareness of service supports in the community
  3. Insights into Mental Health among Newcomers to Canada

Speakers: Abrar Mechmechia, Founder & CEO, Mental Health Counselor, ABRAR Trauma and Mental Health Services · Adanech Sahilie, Executive Director, Immigrant Outreach Society (IOS)

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Seeking Cultural Safety: Ethical Considerations for Newcomer Health 

CPA members receive 1 Continuing Education credit for watching this webinar

Seeking Cultural Safety: Ethical Considerations for Newcomer Health

Evidence demonstrates that newcomers, among other potentially identifiable persons, may experience negative encounters in the Canadian health care system. This contributes to heath outcomes such that health status may actually worsen after taking up residence in Canada. Structural factors including ethnocentricity, racism and poor understanding of cultures and cultural safety contribute and can give rise to ethical concerns. This interactive learning experience utilizes a case-based approach to demonstrate the potential breadth of concerns that may arise. An ethic rubric will be applied to cases to promote the recognition of these ethical considerations, and, to inform their culturally and ethically appropriate management.

Learning Objectives:

  1. Understand structural factors including ethnocentricity and racism which may impact ethical professional practice and newcomer experiences of the Canadian health care system
  2. Appreciate the range of these ethical issues utilizing a case based approach
  3. Apply an ethics rubric to direct best professional practice in the management of these concerns

Speaker: Michelle Mullen, Bioethicist, CHEO

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Improving Access to Mental Health Services for Newcomer Children and their Families: Insights from a Citizen Panel and Stakeholder Dialogue 

CPA members receive 1 Continuing Education credit for watching this webinar

Improving Access to Mental Health Services for Newcomer Children and their Families: Insights from a Citizen Panel and Stakeholder Dialogue

The migration journey of children, youth and their families who are newcomers to Canada can be a complex and stressful experience. A growing body of research evidence has documented the mental health challenges facing this group, the need to improve access to care, and to reimagine how mental health services are organized to address their needs. This webinar will provide participants with a summary of the key insights that emerged from a citizen panel and stakeholder dialogue convened on this topic, where best evidence was considered alongside views and experiences to help identify next steps to address this challenge.

Learning objectives:

  • To understand the process used by the McMaster Health Forum to convene citizens, government policymakers, organizational and system leaders, professional leaders and researchers to deliberate about the issue of improving access to mental health services for children and youth who are newcomers to Canada
  • To learn from those involved in the process about the key insights that emerged in terms of the problem(s) driving the issue, potential policy solutions for addressing them, implementation considerations and viable next steps for different constituencies
  • To learn about how this work fits into the broader context of efforts to support children, youth and their families who are newcomers to Canada

Speakers: Dr. Kaealan Moat, Managing Director and Senior Scientific Lead, Evidence Products and Processes, McMaster Health Forum · Dr. Ahmednur Ali, Scientific Lead, Equity-Driven Evidence Support, Editor of Health Systems Evidence, McMaster Health Forum · Dr. Amanda Sim, Assistant Professor, McMaster Research Forum

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Achieving Equitable Vaccinations for Newcomer Families 

CPA members receive 1 Continuing Education credit for watching this webinar.

Achieving Equitable Vaccinations for Newcomer Families

As seen with the COVID-19 global pandemic, vaccine access can be difficult among the most vulnerable populations in Canada. This includes the experiences of newcomers, both immigrants and refugees. Many barriers and accessibility challenges can potentially exist for newcomer families. Recognition and appropriate steps to vaccine access strategy development must be explored to ensure equitable measures are available to reduce the gap to vaccine access. Join us as we discuss methods to reducing barriers to accessing healthcare services among newcomer children and families in Canada.

Learning objectives:

  • Explore the accessibility barriers that exist for vaccinations services among newcomer families
  • Gain knowledge and insight on strategy development to reduce barriers to vaccine services for newcomers.
  • Assess the work that can be done by healthcare professionals in one’s own practice when working with newcomer families

Speaker: Dr. Cora Constantinescu, Clinical Associate Professor, Pediatric Infectious Disease, University of Calgary

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The Changing Landscape of Immigration and Refugee Policies in Canada 

CPA members receive 1 Continuing Education credit for watching this webinar.

The Changing Landscape of Immigration and Refugee Policies in Canada

Immigration and refugee policies in Canada have a significant impact on individuals with precarious or no status who need access to health care. These policies are constantly evolving, often as a reflection of political concerns about immigration and refugee issues.

This webinar seeks to inform health care providers and settlement workers about recent policy changes and their impact on access to health care, anticipated future polices, and the reasons behind these policies. It will draw on examples of past challenges in accessing health care for individuals with precarious status as a way to reflect on how to manage future issues. 

Speakers: Maureen Silcoff, Lawyer, Silcoff Shacter · Laïla Demirdache, Lawyer, Community Legal Services of Ottawa

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Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

CPA members receive 1 Continuing Education credit for watching this webinar.

Co-Designing Integrated and Equitable Supports for Newcomers & Refugees

The settlement experiences of newcomers to Canada are shaped by broader social, systemic, and structural forces that can be better understood using an intersectional lens. However, intersectionality is often seen as too theoretical to operationalize within frontline settlement service delivery. Join us for a webinar with members from the “Beyond Technology, Beyond Healthcare” project, as they share lessons learned from a series of multi stakeholder dialogues that can transform approaches in ensuring responsive and equitable service delivery for newcomers to Canada. 

Speakers: Dr. Ibukun Abejirinde, Scientist, Institute for Better Health, Trillium Health Partners · Isabelle Choon-Kon-Yune, Research Assistant, Women’s College Hospital Institute for Health System Solutions and Virtual Care · Dr. Nancy Clark, Associate Professor, Qualitative Health Researcher, University of Victoria

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Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care 

CPA members receive 1 Continuing Education credit for attending this webinar. 

Sexual and Reproductive Health Care Access for Newcomers in Canada: Trends in Barriers to Care

This webinar invites participants to explore the challenges newcomers in Canada face when accessing sexual and reproductive health (SRH) care, particularly those who are undocumented, uninsured, or have precarious status. Join this webinar to learn about the virtual frontline work being done at Action Canada, including advocacy, logistical and financial support, systems navigation, and emotional support to help clients access SRH services. 

Speaker: Sarah Anderson, Manager, Access Fund Program, Action Canada

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