Settlement Worker
Mosaic - Newcomer Family Resource Network ยท Winnipeg, MB
I am working as a Settlement worker helping newcomers to settle in Canada. My role is to advocate, educate, and help newcomers, immigrants, and refugees, especially clients who face many risks and challenges in taking care of their mental and physical illness. My role involves various age groups from children, youth, and their families, including seniors. I have a strong knowledge of the community and I have built relationships with organizations that support my clients' needs.
My previous experience in my home country was also related to Social work. I worked for many years as a social worker in my home country in schools, where I supported students with different challenges and risks.
I wanted to take this program to increase my knowledge and awareness of understanding all the client's conflicts and issues and gain more learning and skills to help and support my clients. I wanted to learn more about Social Justice, how Multiculturalism and Immigration can affect cultures; how Interpersonal communication is significant to be able to build mutual trust, how relationships and ethical considerations are essential, to know more about Ethics, disability, and public services, Local and Community Responses to conflict and Gender Relations and Conflicts.
The most valuable thing I learned in the N4/Saint Paul University Online Program
In this program, I learned many new topics and ideas like social justice, interpersonal relationships and immigration, settlement and integration needs and challenges. My favorite part was the part where we learned about values, morals, justice, gender role, and how to apply this in my work with my clients in different ways.
The modules that covered Ethics was full of new learning as it included Ethical issues in helping relationships and counseling related to it; how ethical values, principles can affect counseling concepts; ethnic and religious factors that can affect gender-related conflict or disability issues and constructive responses towards these types of conflict. Social Justice was very interesting as I learned how its theories affect many issues such as social inequalities, poverty, refugees, war, and environmental degradation. I enjoyed the part about interpersonal communication and the theories and techniques of analysis within interpersonal communication. How I can have successful communication with my clients, coworkers, event management, and its condition; and how non-verbal communication is as essential as personal communication. The most valuable gain I consider is knowing, communicating, learning, sharing experiences, discussing, and connecting with other professionals all over Canada. It is a significant learning curve in my career, and I appreciate it as it enriched my abilities and knowledge.